Question 1

How long does grading take with GradePoint AI?

Accepted Answer

GradePoint AI will provide you with your Evaluation Report and student feedback within 3 business days of receiving properly formatted student submissions as well as the rubric and marking scheme.

Question 2

Can I modify feedback generated by GradePoint AI?

Accepted Answer

Absolutely. You have complete control to review, edit, and approve all grades and feedback before they're sent to students.

Question 3

What is the difference between a lecturer using GradePoint AI and an LLM directly to grade scripts?

Accepted Answer

GradePoint AI provides institutional-grade infrastructure that direct LLM use cannot match: Enterprise Security & Compliance: Audit trails, data governance, and security frameworks that ChatGPT/Claude lack. Consistent Methodology: Pre-configured grading workflows ensure all lecturers apply the same standards (no variability in prompt quality). Continuous Optimization: Systematic refinement across thousands of scripts to minimize errors and hallucinations. Built-in Safeguards: Academic integrity detection, AI-use monitoring, and multi-layer quality checks embedded in every assessment. Time Efficiency: What takes a lecturer 30+ minutes of prompt engineering per assignment is ready instantly.

Question 4

How do we prevent lecturer/examiner authority from being eroded?

Accepted Answer

GradePoint uses a 'Lecturer-in-Command' model: Recommendations, Not Decisions: GradePoint generates suggestions; lecturers review, edit, and approve every grade and feedback before students see it. Authority Enhancement: The platform amplifies lecturer expertise by handling initial analysis while they apply academic judgment to final decisions. Complete Edit Control: Lecturers can modify scores, rewrite feedback, or reject AI suggestions entirely through an intuitive interface. Teaching Assistant Model: Just as TAs draft feedback for lecturer review, GradePoint provides a first draft that lecturers refine and approve.

Question 5

If the lecturer must review the feedback, where is the time savings?

Accepted Answer

Reviewing AI-generated feedback takes 5–10 minutes versus 30–45 minutes to grade from scratch – that's 60–80% time reduction. As confidence builds (typically 2–3 batches), review drops to 2–3 minutes per script.

Question 6

We already have an LMS – why do we need this?

Accepted Answer

Most Learning Management Systems are excellent at course delivery and administration, but they have not been designed to grade 100+ essays or detect AI usage or copying at scale. GradePoint adds intelligent automation to the existing LMS infrastructure – like adding power steering to a car that already has wheels.

Question 7

Does GradePoint AI replace the school's LMS system?

Accepted Answer

GradePoint doesn't replace a school's LMS or lecturer judgment – it enhances both. Your LMS remains your course delivery backbone; GradePoint AI acts as an intelligent teaching assistant that works behind the scenes.

Question 8

Our QA unit doesn't have capabilities to audit AI models?

Accepted Answer

You don't need to audit the model architecture; audit the outcomes. Conduct parallel grading: have lecturers independently grade a selected number of scripts, compare with GradePoint results, validate accuracy. Judge it the same way you'd judge a new teaching assistant.

Question 9

Can I use GradePoint AI as an individual lecturer or is it only available to institutions?

Accepted Answer

GradePoint AI is available to individual lecturers as well as to Tertiary Institutions. Please contact us for pricing.

Question 10

What happens if GradePoint AI makes a mistake?

Accepted Answer

Our human-in-the-loop approach ensures you review grades and feedback for every student before approving and sending results. If there's anything you'd like to correct or improve, you can edit the information before sharing it with students. The AI serves as your intelligent assistant, but you maintain complete control and final authority over all feedback.

Question 11

Can GradePoint grade handwritten exams?

Accepted Answer

Absolutely! GradePoint AI reads handwriting accurately. Send us scanned copies of the assessments and our AI will convert handwritten text to typed text and then process it as it would other electronic submissions.

Question 12

Can GradePoint be integrated with Moodle?

Accepted Answer

Yes! GradePoint AI integrates seamlessly with Moodle. Grades and student feedback can be exported directly to all major LMS platforms.

Question 13

Is my student data secure?

Accepted Answer

Yes. We use bank-level encryption and comply with international data protection standards. All assignment data is stored securely and never shared.

Question 14

What file formats are supported?

Accepted Answer

We support Word documents (.docx), PDFs, and Google Docs via Google Drive integration.

Frequently Asked Questions